Omar Rai
Implementation Consultant - Sprinklr @Decathlon
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WORK HISTORY
Implementation Consultant - Sprinklr @Decathlon
Paris, FR
Leading the deployment of Sprinklr and its AI Chatbot across Decathlon’s global operations. Driving platform adoption through workshops and training, while collaborating with cross-functional teams to customize solutions that enhance customer service and marketing efficiency.
EDUCATION
Groupe ISCAE
Master's in finance, Corporate Finance
Al Akhawayn University
Bachelor in Business Administration, Finance, Human Ressource Development
IGR-IAE Rennes
M2 International Project Management, Project Management
SKILLS
ABOUT OMAR RAI
Digital Transformation Consultant | SaaS Implementation & Customer Success | HRIS • LMS • CRM
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