Omar Saleh
Operations Lead @TurningPoint Healthcare Solutions
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WORK HISTORY
Operations Lead @TurningPoint Healthcare Solutions
Lake Mary, FL, US
Manage a team of 40 full-time employees.Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.Analyze data and create reporting metrics to increase staff productivity and customer satisfaction.Train, onboard, and develop new customer service and operations specialists.Conduct team meetings to review company policies and procedures.
EDUCATION
Universität Innsbruck
Bachelor of Business Administration - BBA
Universidad de Salamanca
Spanish and Iberian Studies, Economics
SKILLS
ABOUT OMAR SALEH
Experienced Utilization Management Supervisor with a demonstrated history of working in…
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