Omar Francis
Technical Solutions Engineer at Google
- Role
- Technical Solutions Engineer at Google
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Omar Francis
My professional experience has taken me from setting up laptops and new equipment for elementary students, to resolving issues for a managing director for an investment bank. In terms of my range of customer service, I know how to effectively communicate and solve issues across the board.Every year I strive to increase my value to the clients I serve by increasing my skillset and seeking out new challenges for growth.Specialties: Crisis Aversion, Handling/Preventing escalations, User Interaction, Active Directory, Remote Administration
Experience
Technical Solutions Engineer
Jul 2018 — Present · New York, NY, US
Education
Bronx Community College, City University of New York
Associates, Computer Information Systems
2008
City Tech, CUNY
Bachelor of Technology (BTech), Computer Technology/Computer Systems Technology
2013 — 2015
Skills
- Printers
- Dns
- End User Training
- Desktop Computers
- Dell Computers
- Windows 7
- Photoshop
- Crisis Communications
- Os X
- Mac Os X
- Norton Ghost
- Network Administration
- Blackberry
- Microsoft Certified Professional
- A+ Certified
- Software Installation
- Help Desk Support
- Blackberry Enterprise Server
- Home Networking
- Network+
- Ms Office Suite
- Active Directory
- Windows Server
- Bmc Remedy
- Hardware
- System Deployment
- Servers
- Linux
- Networking
- Outlook
- Windows Xp Pro
- Technical Support
- Iphone
- Tcp/Ip
- Remote Desktop
- Computer Hardware
- Workstations
- Laptops
- Microsoft Office
- Hardware Support
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