Omar Fakhoury
Mazda Brand Academy Performance Coach @Mazda North American Operations
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WORK HISTORY
Mazda Brand Academy Performance Coach @Mazda North American Operations
Providing strategic, customized, and flexible coaching plans directed by MNAO and regional management in the core focus areas of Brand, Culture, Product, and Process at a dealership level.Creating a climate that ensures that dealership associates in both Sales and Fixed Operations work together as a team to sell the value of Mazda, deliver the Ultimate Mazda Experience, and reflect the brand\'s premium nature in their behaviors.Key priorities are highlighting value selling, ensuring readiness for new product launches, focusing on fewer, higher-leverage areas that impact key experience drivers, addressing critical customer journey moments, capturing and acting on KPIs, controlling the consistency message, and increasing retention.
EDUCATION
Longwood University
Bachelor of Business Administration (B.B.A.)
Walter Johnson High School
General Education
SKILLS
ABOUT OMAR FAKHOURY
Automotive Professional | Driving Retailer Success
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