Omar Nasir

About Omar Nasir

I’m a product-focused engineer working on planning and scheduling software for the energy…

Experience

1. Technical Consultant

   Aspen Technology

   Nov 2022 — Present · Houston, TX, US

   Provide technical modeling support to customers with refinery linear programming (LP) models and schedules, using Aspen PIMS, Aspen Petroleum Scheduler, Aspen Unified, and Aspen Multi-Blend Optimizer.• Collaborate with R&D to verify and resolve defects, contributing to beta feature testing for new product iterations.• Manage critical and urgent customer escalations, ensuring clear communication and collaboration among internal teams and stakeholders.• Monitor and report customer sentiment to Product Management team, influencing decisions on feature prioritization and product improvements.• Deliver highly structured training sessions for professionals in Aspen’s planning products, helping clients adapt to new roles and responsibilities.Select Achievements• Collaborated with customers to implement Minimum Inventory Processing solution that enforced capacity thresholds for downstream disposition, enhancing material routing accuracy and optimizing supply chain decision-making.• Led implementation of MTMF/MTMR ABML correlation models for RON and MON gasoline calculations, improving accuracy of blend predictions in alignment with industry specifications.• Supported major customer in redesigning their process model by incorporating hydrogen balance across four key streams, increasing model fidelity, and enabling more reliable optimization across complex systems.• Reduced large customer engagement case resolution times 20% by developing system for more efficient case processing.• Improved customer satisfaction rates to 90%+ by leading training sessions for customers such as ExxonMobil, Marathon Petroleum, and Phillips 66.• Lowered Training Coordinator’s certificate work process 90% by creating tool that automated bulk manual labor and improved efficiency.• Played pivotal role in successful transition of S&P Global to Aspen Unified, ensuring smooth application implementation.