Omar Amath
Global Client Manager - Addressable Media @dentsu
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WORK HISTORY
Global Client Manager - Addressable Media @dentsu
London, GB
Dentsu, is an integrated growth and transformation partner to the world’s leading organisations.Programmatic channel client management for global luxury brand group and part of an integrated media practice. Responsible for strategically planning and managing campaigns, optimising performance, and maintaining client communications as D2D POC, whilst always driving meaningful business results. Key areas:Client and Relationship ManagementCampaign Strategy and ExecutionInternal Collaboration and Market Insight
EDUCATION
University of the Arts London
BTEC (Dip) in Art & Design, Art & Design
University of the Arts London
BA (Hons) Design for Communication, Graphic design
City of London School
GCSEs, A-Levels, Multiple
ABOUT OMAR AMATH
Customer Success & Client Experience Lead specialising in turning complex, data-driven platforms into clear business outcomes. I run the end-to-end life-cycle—discovery, on-boarding, activation, adoption and renewal—while coordinating Sales, Product, Delivery and Support to drive NRR/GRR, CSAT/NPS and executive-level advocacy. Recent work centres on proposal development, stakeholder orchestration, success plans, health scoring and QBR/EBR storytelling, underpinned by pragmatic project/programme management (RACI/RAID, risk logs, change control) and disciplined CRM/BI hygiene (Salesforce, PowerPoint/Excel, dashboards). Previously, led media operations across the supply chain, from ad-tech/programmatic and data-ops, building run-books, SLAs and troubleshooting campaigns that improved time-to-value and reduced incidents. Previously rooted in creative production (print, web and brand content), giving a rare blend of commercial, operational and creative clarity when simplifying complex ideas for senior or non-technical audiences.
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