Omar Ihsan
Manager, Customer Success at StarTex Software
- Role
- Manager of Customer Success at Startex Software
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Omar Ihsan
Experienced SaaS professional, proficient in leading from vision to implementation with experience in product feature prioritization, use cases, wireframes, and user research, • Proven cross-functional leadership and communications skills tested on highly complex billion-dollar EPCI projects and strategic initiatives, • Excellent analytical and problem-solving skills honed through the development of complex software algorithms for the International Space Station and financial models, • Strong business acumen delivering $100 million plus strategic indicatives and projects.
Experience
Manager of Customer Success
Oct 2022 — Present · Houston, TX, US
Onboarding of Standard Support, Rapid Success and Enterprise Customers * Customer value realization * Success of Implementation and Customer Success Teams * Day-to-day operations * Process and procedure improvements
Education
Trinity University
BS, Electrical Engineering
1995 — 1999
University of Houston, C.T. Bauer College of Business
MBA, Business
2005 — 2007
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