Omar Chaghouri

About Omar Chaghouri

I\'m a December 2025 graduate of Bentley University with a B.S. in Creative Industries (3.7 GPA, President\'s List) and minors in Computer Information Systems and Entrepreneurship. My background sits at the intersection of operations and communication. I\'ve supported enterprise-level initiatives at Siemens, where I developed content and communications strategy for global leadership audiences. At IPG Photonics I directed a 20+ interview content series that strengthened employer brand engagement across a organization. Currently I lead multi-site client operations at Dent Wizard, managing four dealership accounts with a 48-hour SLA. I\'m fluent in Arabic and proficient in French and Spanish — a combination I\'ve applied across international teams and multicultural environments throughout my academic and professional work. I\'m actively seeking roles in operations, strategy, marketing communications, or program coordination in the Greater Boston area where I can bring both executional discipline and creative instinct to a mission-driven team.

Experience

1. Operations & Client Delivery Lead

   Dent Wizard International

   Dec 2025 — Present · Peabody, MA, US

   Manage end-to-end daily operations across four dealership rooftops, coordinating multidisciplinary technician teams and eliminating workflow bottlenecks to maintain consistent on-time delivery.– Own a 48-hour turnaround SLA across all client accounts, serving as the primary point of contact for dealership partners and maintaining high service standards under time pressure.– Lead cross-team prioritization and scheduling to execute multiple concurrent workstreams without service interruption.

Education

• St. John's Prep

  High School Diploma

• Bentley University

  Creative Industries