Omar Bermudez

Sr Digital Transformation Director Ai Implementation, Change Management & Automation Expert @Dcc Technology

Montreal, QC, CA

Key accomplishments include:* Spearheaded the development of comprehensive digital roadmaps that aligned with business objectives, resulting in a 30% increase in operational efficiency and a significant boost in stakeholder engagement metrics.* Implemented AI-driven solutions that enhanced customer personalization efforts, leading to a 25% increase in customer satisfaction scores over a six-month period while optimizing user experience across digital platforms.* Drove change management initiatives across cross-functional teams in IT and operations, achieving 40% faster adoption of new technologies and processes within the organization’s workforce.* Streamlined workflows through automation techniques that saved over 15 hours per week on average for team members, significantly reducing project turnaround times and improving overall productivity levels. Skills: Digital Transformation, AI Implementation, Change Management, Automation Strategies, UX/UI Optimization.

Universidad Tecnológica Nacional

System Engineer, IT

University of Toronto - Rotman School of Management

Sustainability Leadership: Innovation for Growth, Sustainability Studies

MIT Sloan School of Management

Unsupervised Machine Learning: Unlocking the Potential of Data, Business

MIT Sloan School of Management

Organizational Design for Digital Transformation, Business

Stanford University Graduate School of Business

Executive Program for Growing Companies , Executive Program for Growing Companies