Omar Alhanouti
Client Operations Financial Services @The Insolvency Group
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WORK HISTORY
Client Operations Financial Services @The Insolvency Group
Bolton, GB
Promoted to lead a 20-person advisory team, overseeing compliance, script performance, and client outcomes in regulated debt management services– Delivered 30+ new client conversions/month, consistently ranking in the top 10% of advisers through effective needs-based assessments and FCA-aligned consultations– Redesigned sales script and implemented real-time feedback loops, increasing average team conversions by 41%(from 17 to 24/month)– Resolved high-priority client escalations, ensuring full adherence to IVA processes and maintaining 100% compliance with FCA standards
EDUCATION
Canon Slade Sixth Form
A-Levels
University of Liverpool
Bachelor of Engineering - BE, Aerospace, Aeronautical and Astronautical Engineering
The University of Manchester
Master's degree, Advanced manufacturing Technology & Systems Management
ABOUT OMAR ALHANOUTI
A lifelong learner by nature, always curious about how things work and how they can work…
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