Omar Ahmad
Security Operations Manager @Heathrow
Signup · Get unlimited contacts
WORK HISTORY
Security Operations Manager @Heathrow
To lead and effectively manage the Security Managers and operational teams within the Business Unit.To identify and initiate actions which will improve operational effectiveness and customer serviceTo ensure that the needs of the business are regularly and effectively communicated to all relevant stakeholders.Ensure that the business targets for the BU are communicated and achieved in accordance with the agreed timelines.Improve performance delivery within the BU and work with colleagues to achieve the agreed business targets.Communicate objectives and business achievements in a clear manner in order to identify opportunities to improve business performance and customer service levels.Plan activities to ensure the effective use of resources.Assist in driving cultural change within the business, with the aim of improving productivity and customer service.Ensure that any VIP movements through the area are actioned in an effective manner, whilst maintaining reputational integrity.Proactively communicating and managing stakeholder expectations (internal and external) which have potentially diverging interests and priorities.Aviation Management Level 3 qualified.
EDUCATION
Wexham Secondary School
GCSE's
East Berkshire College Langley
GNVQ Intermediate Business Studies
Kingston University
System Analysis, Programming
ABOUT OMAR AHMAD
Dedicated and results-driven professional with over 19 years of extensive experience in various management roles within the aviation industry. Proven track record of delivering exceptional security operations and compliance results at Heathrow Airport. Analytical thinker with a passion for continuous improvement and customer satisfaction. Skilled in leadership, team management, process optimisation, and stakeholder engagement. Objectives Seeking a challenging leadership role in the aviation industry where I can leverage my expertise in security operations, compliance management, and team leadership to drive operational excellence and enhance passenger experience. Areas of Expertise • Threat Assessing • HR Strategy & Execution • Team Building & Leadership • Conflict Resolution • People Management • SOPs • Training & Development • Performance Management • Stakeholder Engagement • Terminal Contingency Lead • Escalation point of contact for Terminal Operations • Terminal point of contact for UK Border Force
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.