Om Prakash
Sr. Operation Officer at Sk Finance Limited
- Role
- Branch Credit Officer at SK Finance Ltd
- Location
- Bikaner, RJ, IN
- LinkedIn followers
- 500 followers
About Om Prakash
OMPRAKASH LEKHALAEducation : Bachelor of Arts, Bachelor of Laws, Master of Laws (HR), Master of Arts.Certificates: • Certificate in RKCL- 2013. • Certificate in computer operator (CCO) JOB SOLUTION - 2014. • Retail sales associate (RSA)-RSLDC -2015.Roles & Responsibilities: • Vehicle loan files login and Disbursement through System after received lead from team, Daily Making Reports, Cash maintaining Daily Basis.• Receiving instalment/closure payment from the customer and giving instant receipt after updating it in the loan account.• When loan matured of customers after that helps to Providing No-Dues, Noc, NDL.• Maintain MIS daily Basis with accurate records.• Assisting Sales team in Vehicle loan Disbursement and updating them on deficiencies as required as per company policy.• All Day-to-day Operations Work, Interest Collection in branch through system.• Solving customer query through emails, verbally. Maintaining data and Account details of Customers.• Monthly maintaining disbursements files data and after that dispatching the documents to RTO/DTO for updating the Hypothecation with name transfer. • Maintain Inward/Outward record.• Resolving customer complaints, any query and after that provide completely satisfaction.• Managing excellent customer service in the organization by improving customer service experience, engaging customers and facilitating organic growth. Ownership of customers issues and ensure proactive resolutions of the same.• Maintaining a clear mission of enhancing service quality and deploy strategies focused towards that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement.• Develop service procedures, policies and standards.• Analyzing & maintain MIS daily basis, and maintaining accurate records and document customer service actions and discussions.• Maintaining an orderly workflow according to priorities.• Enhancing service quality and the level of customer focus in the organization.
Experience
Branch Credit Officer
Feb 2026 — Present · Pugal, IN
Education
Maharaja Ganga Singh University, Bikaner
Master of Laws - LLM, International Human right
2019 — 2021
Maharaja Ganga Singh University, Bikaner
Bachelor of Arts - BA, Art/Art Studies, General
2013 — 2016
Maharaja Ganga Singh University, Bikaner
Bachelor of Laws - LLB, Law
2013 — 2019
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