Om Narayan Dixit

About Om Narayan Dixit

Salesforce OmniStudio Architect with 11+ years of IT experience in SFDC, Vlocity (OmniStudio), requirement gathering, development, release management and defect management lifecycle of Salesforce Agentforce, Sales, Service Communication Cloud and Siebel.• Expert knowledge in Salesforce Administrator, designing scalable and high-performing solutions, Lightning Component (LWC), SLDS, Open UI, HTML5, CSS3, JQuery, and JavaScript. Involved in various complex Salesforce POCs.• Experience in Salesforce Vlocity Flex Card, Flyouts, Omni Scripts, Data Raptor, and Integration Procedures.• Experience in Salesforce Architecture, Apex Classes, Apex Triggers, Flow, Platform Events, Asynchronous Apex, Apex Batch, Integration Service, Approval Process, Assignment Rules, Escalation Rules, Auto-Response Rules, Sharing Rules, and REST API.• Extensive experience in Salesforce Development, UI Customisation, Performance Tuning and Implementation, Complex Solution Designing, including POC, Requirement Analysis, Configuration, Wireframe Designing, Testing for Salesforce, Salesforce Enterprise and Defect Management.• Good understanding of the Salesforce configuration and customisation of custom objects, custom settings, sharing settings, profiles, role hierarchy, SOQL, validation rules and email generation.• Good understanding of the Salesforce CPQ like Enterprise Product Catalog (EPC), ESM, Product Configuration and Order Management modules.• Leading the development team and release delivery, CR assignments for production, and collaboration with business stakeholders and product owners in the Agile methodology model.• Document and maintain architectural artifects, including design blueprints, data flow diagrams and technical specification documents.

Experience

1. Salesforce Technical Architect

   Wipro

   May 2022 — Present · Pune, IN

   Salesforce OmniStudio/ Agentforce Architect

Education

• Saraswati Shiksha Mandir

  12th

  2009 — 2010

• Rajiv Gandhi Prodyogiki Vishwavidyalaya

  Bachelor of Engineering - BE, Computer Science

  2010 — 2014

Skills

• Css
• Web Design
• Node.js
• Web Development
• Esql
• Html
• Asp.net
• Css3
• Wpf Development
• Open UI
• Ibm Web Sphere Message Broker Development
• Siebel
• Bootstrap
• Javascript
• Html 5
• Xml
• Ajax
• Cascading Style Sheets (Css)
• C++ Language
• Asp.net Ajax
• Angular Material
• Openui
• Wsdl
• Jquery
• Angularjs
• C#
• Core Java
• Web Services