Om Prakash Bajiya
Product-Focused CRM Consultant | 🚀 Driving Business Transformation & Innovation | IIM Lucknow
- Role
- Functional Consultant at Wipro
- Location
- Pune City, MH, IN
- LinkedIn followers
- 500 followers
About Om Prakash Bajiya
I help organizations reimagine how they engage with customers, streamline operations, and…
Experience
Functional Consultant
Nov 2022 — Present · Amsterdam, NL
Led business analysis and functional consulting for Salesforce transformation projects across Europe for clients in Manufacturing and Not-for-Profit industries.• Facilitated cross-functional discovery workshops and stakeholder interviews to capture and analyze business requirements, ensuring alignment with Salesforce capabilities.• Worked within Agile and Hybrid-Agile delivery frameworks using tools like Jira, Confluence, Azure DevOps, Miro and LucidChart to manage documentation, collaboration, and delivery milestones.• Translated complex business needs and requirements into actionable documentation including user stories, process flows, and functional specifications.• Contributed to go-to-market strategy and deal shaping for key accounts, supporting regional expansion and client success.• Scoped and designed CRM solutions in collaboration with Sales and Delivery teams, contributing to regional revenue growth and supporting strategic business goals.
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