Olyvia Harrod
Customer Success Executive @Alluvium Health
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WORK HISTORY
Customer Success Executive @Alluvium Health
EDUCATION
University of Northern Colorado
Bachelor of Science - BS, Psychology
ABOUT OLYVIA HARROD
Customer Success & Account Management professional with 6+ years of experience driving adoption, retention, and revenue growth for enterprise clients. Skilled in building trusted partnerships, leading onboarding and renewals, and uncovering upsell and cross-sell opportunities.At Guild, I owned enterprise accounts end-to-end — from launch and adoption to strategic expansion — collaborating with sales, product, and analytics teams to deliver measurable client outcomes. My background spans B2B onboarding, client services, and executive-level advising, giving me the versatility to thrive in fast-paced, customer-first environments.Passionate about helping clients succeed, solving complex challenges, and turning insights into business impact. Focus areas: Customer Success | Enterprise Accounts | Onboarding | Adoption | Retention | Renewals | Expansion | Upselling | Strategic Partnerships | Data-Driven Insights
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