Oluwatooni Fatoke
Information Technology Analyst @GEICO
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WORK HISTORY
Information Technology Analyst @GEICO
TX, US
Navigated GEICO’s internal systems to process claims, update customer data, and provide accurate policy details, ensuring 100% compliance with company and industry regulations.• Analyzed customer information and policy data to identify discrepancies, enabling faster issue resolution and improved customer satisfaction scores.• Maintained in-depth knowledge of GEICO policies and procedures, reducing processing errors and ensuring consistent adherence to regulatory standards.• Collaborated with teammates and supervisors to share best practices, streamline workflows, and assist in onboarding new hires, contributing to a 10% improvement in team efficiency.
EDUCATION
Tarrant County College
Cybersecurity Analytics, Information Technology
University of North Texas
Undergraduate , Learning Technologies
ABOUT OLUWATOONI FATOKE
Analytical professional with technical knowledge and critical thinking skills to thrive…
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