Oluwatofunmi Ganiyu

Civil Servant @UK Civil Service

England, GB

High-Performance Delivery & Recognition Achieved top referral status within the first four months at the UK Civil Service – Department for Work and Pensions, successfully connecting job seekers with employment opportunities at the King’s Lynn Jobcentre. Strategic Career Coaching & Stakeholder SupportProvided tailored coaching to a diverse range of UC claimants, equipping them with the tools to find work, increase income, or transition to financial independence. Exceptional Client & Stakeholder EngagementDelivered excellent customer service to over 60 claimants weekly, ensuring individualized support and adapting communication methods to meet diverse and complex needs. Program Facilitation & Workforce DevelopmentDesigned and managed monthly Group Information Sessions with 30+ British locals, providing career guidance, coaching, and access to local employment opportunities thereby driving economic stability and workforce integration. Process Optimization & Impact-Driven ApproachStreamlined job placement processes by ensuring efficiency in employment referrals and claimant support, leading to higher success rates in workforce reintegration. Data-Driven Decision MakingUtilized claimant progress tracking and impact evaluation to tailor support services, improving job retention and long-term employment success. Cross-Sector Collaboration & Policy ImplementationEngaged with local employers, training providers, and government agencies to bridge the gap between job seekers and opportunities, aligning efforts with the UK employment policies and workforce initiatives.