Oluwafemi Oguneko

Payments Operations Specialist @CMC Markets

London, GB

Collaborate with cross-functional teams (Client & Broker Services, Operations, FCT, TAS, Treasury, Finance, Client Money, and regional Payments) to streamline payment processes, ensuring accurate settlement of transactions and timely issue resolution across multiple regions.• Perform rigorous AML due diligence checks on high-value financial transactions, enabling early detection of suspicious activity and supporting successful regulatory audits with zero AML breaches recorded.• Process and monitor high-volume incoming and outgoing payments (bank, card, and wallet transfers) across the UK, Germany, Canada, UAE, Norway, Poland, and Australia, achieving 99.9% accuracy while meeting strict international cut-off times and avoiding settlement delays.• Contribute to system change initiatives, including the successful migration of the firm’s CRM to a cloud-based platform, by providing change suggestions, conducting user acceptance testing (UAT), and supporting reporting enhancements. Ensured a smooth transition into business-as-usual (BAU), improving data accessibility and operational efficiency.• Implement data-driven optimizations and process automation for account services used by retail, institutional, and high-net-worth clients, reducing customer complaints by 80% and boosting satisfaction ratings by 40%.

The University of Bolton

Master's degree

Olabisi Onabanjo University(O.O.U)

Bachelor's degree