Olutoye Ransome-Kuti
Application Support Engineer @Helping Hands Corporation
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WORK HISTORY
Application Support Engineer @Helping Hands Corporation
Los Angeles, CA, US
Coordinate with the design and development teams to resolve complex application and system issues.• Monitor all alerts related to applications and provide proactive services.• Prepare and maintain documentation for all issues and the implemented solutions.• Work on software analysis, troubleshooting, and debugging.
EDUCATION
Hackbright Academy
Computer and Information Systems Security/Information Assurance
Valparaiso University
Master of Science - MS, Information Technology (Computing Track)
Per Scholas
Cybersecurity Analyst Program
Westcliff University
Doctor of Business Administration (DBA), Applied Computer Science
The Cloud Bootcamp
Cloud/DevOps Engineering
Federal University Of Agriculture, Abeokuta
Bachelor's degree, Environmental Science
SKILLS
ABOUT OLUTOYE RANSOME-KUTI
I am a tech-savvy and driven IT and cybersecurity professional with a strong foundation in systems administration, cloud computing, and secure operations. With hands-on experience troubleshooting enterprise applications, automating workflows, and supporting infrastructure across AWS, GCP, Windows, and Linux environments, I’m passionate about making technology reliable, resilient, and easy for people to use.In previous roles, I’ve served as a technical support point of contact—resolving system issues, investigating root causes, documenting solutions, and improving the user experience. I’ve also built automation using Python and scripting to reduce manual effort and improve operational accuracy.My cybersecurity expertise includes:• Vulnerability scanning & remediation• SIEM monitoring and security alert triage (Splunk)• Network traffic analysis (Wireshark)• Incident response fundamentals & digital forensics• Secure configurations, endpoint hardening, and access control• Understanding of security frameworks (NIST, ISO)Certifications: CompTIA CySA+ CompTIA Security+ CompTIA A+ ISC2 Certified in Cybersecurity (CC) Google IT SupportStrengths I bring to teams: Customer-focused communication Analytical problem-solving and calm under pressure Ability to translate technical issues into clear action Continuous improvement mindset with passion for learningI’m excited to contribute to a mission-driven organization where I can apply both IT support and cybersecurity skills to protect systems, support end-users, and improve operational security.If you’re looking for a dependable, adaptable professional who thrives in fast-paced environments — let’s connect!
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