Olumide Oloyede
IT/Network Support Technician @ Delaware State University | B.S. In Information Systems | Information Technology | System Admin | Tech Analyst
- Role
- IT Network Support Technician at Delaware State University
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Olumide Oloyede
As an IT/Network Support Technician at Delaware State University, I provide online technical support to faculty, staff, and students. I troubleshoot, configure, and install network applications, maintain computer systems, hardware, and software, and conduct research on software and hardware functionality, compatibility, and performance. I also maintain accurate records of issues and resolutions using ticketing systems. In addition to my role at Delaware State University, I have experience in sales and marketing, having worked as a Sales and Marketing Team Leader and Intern at Ameritech Construction. I developed strategies to pitch people and generate leads, averaging 10 leads per week. I thrived in implementing innovative strategies to generate high-quality leads and possible sales. I am passionate about technology and customer service, and I am always eager to learn new skills and take on new challenges.
Experience
IT Network Support Technician
Aug 2024 — Present · Dover, DE, US
Provide online technical support to university faculty, staff, and students-Troubleshoot, configure and install network applications-Install, configure, and maintain computer systems, hardware, and software-Maintain accurate records of issues and resolutions using ticketing systems-Conduct research and assess the functionality, compatibility, and performance of software and hardware to meet organizational needs.
Education
Duval High School
High School Diploma
2017 — 2021
Delaware State University
Bachelor of Science - BS
2021 — 2025
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