Olufunmbi Balogun

Frontline Support Worker @Services and Housing In the Province (SHIP)

ON, CA

Provide person-centered support to individuals experiencing homelessness, mental health challenges, and substance use, contributing to a safe, inclusive, and trauma-informed shelter environment.•Conduct comprehensive client assessments and apply risk management strategies to deliver timely interventions during crisis situations, ensuring safety and de-escalation.•Implement harm reduction frameworks and advocate for equitable access to care, supporting long-term stabilization and client wellbeing.•Lead client intake and orientation processes, including the preparation of individualized welcome packages and needs assessments to facilitate smooth transitions into shelter services.•Build trusted relationships through consistent, empathetic communication and active advocacy, connecting clients with internal and community resources aligned with their recovery and housing goals.•Collaborate with multidisciplinary teams to ensure service delivery aligns with agency standards, community development principles, and client empowerment.

Seneca College

Post graduate degree

ACCA

Diploma

Harvard Business School Online

Certificate in Business Analytics

Seneca Polytechnic

Postgraduate Degree

Babcock University, Ilishan-Remo, Nigeria

Bsc (Hons)