Oluchi Nnaji
Client Success Manager @WorkBuzz
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WORK HISTORY
Client Success Manager @WorkBuzz
Milton Keynes, GB
EDUCATION
University of Lagos
Master of Science (MSc), Public Health
University of Nigeria, Nsukka
Bachelor's degree, Zoology (Parasitology).
ABOUT OLUCHI NNAJI
An experienced Customer Success and Key Account Manager with a proven record of cultivating long-term client relationships while maximizing value. Highly skilled and collaborative in managing complex accounts, ensuring exceptional customer satisfaction and retention. Deep industry knowledge, including market trends and competitor analysis, enabling strategic planning, customer service, and effective account management. Strong leadership abilities in leading cross-functional teams and collaborating with relevant stakeholders to achieve seamless execution of account strategies. Proficient in identifying new business opportunities, negotiating contracts, and expanding market share. Committed to delivering results through a customer-centric and client-facing approach to foster loyalty and drive repeat business. Result-oriented agile professional focused on partnership management, revenue generation, profitability enhancement, and maximizing customer value.
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