Olorunfemi Abayomi
Customer Service Associate @Tech Mahindra
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WORK HISTORY
Customer Service Associate @Tech Mahindra
Handled customer inquiries through phone calls, emails, and chats, providing accurate information and resolving concerns efficiently.• Identified and analyzed customer problems, troubleshooting issues, and escalating complex issues to the appropriate department for resolution.• Assisted customers with order placement, returns, exchanges, and cancellations, maintaining accurate customer records in relevant systems.
EDUCATION
Kogi State University
B.agric, agriculture
Digital Marketing Skill Institute
digital marketer, Information Technology
Material Academy
project management professional, Project Management
ABOUT OLORUNFEMI ABAYOMI
I am a detail-oriented professional currently specializing in Cybersecurity, with a…
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