Shelly Olliff

Loyalty Ambassador @Omni Hotel At The Battery Atlanta

Atlanta, GA, US

EMAILS

s••••••••@omnihotels.com

MOBILE NUMBERS

+14•••••••98

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WORK HISTORY

Apr 2025 — Present

Loyalty Ambassador @Omni Hotel At The Battery Atlanta

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Atlanta, GA, US

EDUCATION

N/A

Georgia Southern College

Nursing Education

2010 — 2012

DeVry University

Bachelor Science Technical Management, Project Management

SKILLS

Program Management• Providing Oversight for Education, Implementation and Support Components of PRAccessEmployee RelationsStrategic PlanningManagementTeam BuildingPowerpointMicrosoft ExcelTime ManagementRecruitingStaff Development• Acting as Liaison Between the Customer and Second-Tier Technical SupportEhr SoftwarePpms• Partnering with Users to Define Clinical Processes, Evaluate System FunctionalEhr• Developing and Maintaining Curriculum, Educational Resources and Assessment toData AnalysisSoftware DocumentationPractice ManagementMs Project• Assisting Clerical and Clinical Staff in the Use of the Ehr SoftwareProject Management• Providing One-on-One Training, Group Training and PresentationsCoachingHuman ResourcesProcess ImprovementMicrosoft OfficeSalesOrganizational DevelopmentOutlookTeamworkLeadershipTrainingPublic SpeakingVisioSystem AdministrationCustomer ServiceEmployee Training

ABOUT SHELLY OLLIFF

Hospitality Specialist as Lead Concierge at one of largest hotels in downtown Atlanta. As an Atlanta native I have a robust knowledge of the area and can help make the guest experience amazing while they are visiting. I serve as one of the first points of contact for guests, providing a gracious warm welcome with Southern Hospitality and handling inquiries and requests in a professional and efficient manner. 3rd Generation Realtor serving the Metro Atlanta area. Excel in client development, public relations, customer follow-up and property management. Exceptional prospecting skills by generating extensive client base through aggressive marketing and personal referrals from satisfied buyers and sellers. Superior talent in effectively communicating with sellers, buyers, banks and mortgage lenders.Manage all aspects of home buying and selling process, including the appraisal, home inspection and home loan process. Educate buyers and sellers with all aspects of the housing market.Conduct Open Houses in the Metro Atlanta area familiarizing clients with each area and exemplifying the benefits the city has to offer. Develop, maintain, and track personalized marketing plans tailored specifically to individual homeowners for the sale of their property.Perform home evaluations and develop a competitive market analysis for individual homes. Assist homeowners in relocation and moving services after the sale of their home. Assist buyers with finding the ideal home while focusing on relationships with mortgage brokers, attorney networks and in-house agents.Working as Selling and Buyer Agent for Coldwell Banker.

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