Olja Malts

Error Manager (i a Cariad) @Capgemini Engineering

Ingolstadt, DE

Improved ticket tracking through custom filters, dashboards, and ticket structures, ensuring clear visibility for customer stakeholders. Developed and maintained a strong relationship with both internal and external stakeholders. Collaborate with cross-functional teammates and external developer and feature teams to ensure faster issue resolution. Delivered implementations for workflows and technical instructions to improve team understanding. Reduced the number of meetings. Onboarded 2 team members for my substitute, conducted training for new processes in the project for external teams every 1-2 months.

HafenCity Universität Hamburg

Bachelor, Geomatik

Staatliche Universität für Telekommunikationen benannt nach Prof. M.A.Bonc-Bruevic zu Sankt Peterbur

Bachelor, Telekommunikationen