Olivier Martin
Founding Talent Partner @Gradient Labs
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WORK HISTORY
Founding Talent Partner @Gradient Labs
London, GB
On a mission to make exceptional customer service the norm.Founded in 2023, we’ve quickly gone from an idea to a growing team with customers you know (and probably love). Our AI agent helps businesses handle even the trickiest, high-stakes customer support queries safely and effectively, all while giving them the visibility and control they need to trust the outcomes- Building the talent function and strategic scaling- Defining employer branding- Hiring Backend engineers, Product Engineer, AI Engineer, AI Delivery Lead and Enterprise Account Executive in London and NYChttps://jobs.ashbyhq.com/gradient-labs
EDUCATION
BTS Négociation Relation Client
B.T.S, Specialized Sales, Merchandising and Marketing Operations
BTS administration
B.T.S, Business Administration and Management, General
SKILLS
ABOUT OLIVIER MARTIN
13 years of experience—including 7 in high-growth startups and unicorn-stage businesses—I’ve led talent functions at Series A to D+ companies across the US and Europe. Often joining as a founding or early talent hire, I’ve helped build scalable hiring strategies, structures, and teams from the ground up in markets like London, Berlin, Paris, Barcelona, Porto, Lisbon, Singapore, Sydney New York, and San Francisco.Scaling companies is what drives me. I partner closely with Founders, Leadership Teams, and Hiring Managers to help them grow intentionally—advising across all departments while aligning hiring decisions with culture, values, and long-term goals. Known for balancing quality, pace, and candidate experience, and I thrive in high-context, fast-paced environments where execution speed matters.Equally comfortable influencing at C-level or executing hands-on searches, I bring a strategic yet pragmatic approach to talent. I’ve built US commercial functions from scratch, implemented ATS/HRIS systems to enable data-led decisions, and helped create talent functions that scale with the business.Supported the growth of teams by hiring over 500+ people across multiple functions and regions.#Fintech #Payment #AI #Banking
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