Olivia Kissel

Customer Success Manager | President’s Club Winner | Helping clients do meaningful work at scale

Role
Customer Success Manager at Employ
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Olivia Kissel

Customer Success Manager | SaaS Expert | Advocate for Customer-Led Growth I\'m a…

Experience

  1. Customer Success Manager

    Employ

    Dec 2022 — Present · Pittsburgh, PA, US

    High-performing Customer Success Manager recognized in Employ’s President’s Club (2025) for driving adoption, retention, and measurable results across SaaS HR solutions. I build value-driven partnerships with executives and talent teams, aligning product adoption to business outcomes like reduced time-to-hire, stronger DEI pipelines, and improved candidate engagement.Role progression- March 2025 - Present - CSM II - Lever Product - Mid Market & Enterprise - April 2023 - March 2025 - CSM II - JazzHR product - Mid Market & Enterprise - Dec. 2022 - April 2023 - CSM - JazzHR product - SMB, Digital Success

Education

  • University of Pittsburgh

    Bachelor of Applied Science, Anthropology

    1992 — 1997

  • Chatham University

    Master's of Science in Teaching, Masters of Science in Teaching

    2003 — 2005

  • SV Academy

    Customer Success Fellow, Customer Success

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Olivia Kissel — Customer Success Manager at Employ in Pittsburgh, PA, US | Unifers