Olivia Fernandes
Project Manager @Extendicare
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WORK HISTORY
Project Manager @Extendicare
EDUCATION
Jawaharlal Nehru Technological University
Bachelor of Technology
Goa Institute of Management (GIM)
Master of Business Administration - MBA
ABOUT OLIVIA FERNANDES
Agile Program & Project Leader | PMP®, CSM®, CAL1, PSM1, PSPO1, Lean Six Sigma GB 12+ years’ experience delivering enterprise transformation, IT product delivery, and large-scale system integrations across healthcare, retail, transportation, and technology sectors. Industry & Solution Expertise Healthcare IT modernization & digital transformation Retail & e-commerce platform delivery SaaS, vendor & platform integrations Cloud migration & infrastructure programs Regulatory & compliance-driven initiatives Project & Product Leadership End-to-end program delivery (Agile & Waterfall SDLC) Product strategy, roadmaps & white-labeled solutions Requirements elicitation – workshops, prototyping, document analysis, benchmarking Business process mapping (as-is / to-be) PMO setup, risk management, governance & reporting Global Delivery Experience Led multi-million-dollar programs for clients across Canada, USA, Europe, and Asia, partnering with executives, IT, vendors, and cross-functional teams to achieve measurable outcomes. Toolset Microsoft ( Project, Visio, Excel, Dynamics 365)| Atlassian (JIRA, Confluence, Service Desk)| Miro | Smartsheet | ServiceNow | Google Workspace | Trello | Tableau | Power BI |
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