Olivia Dannheiser
People Operations | Business Operations | Human Resources | Culture Enthusiast | Employee Empowerment
- Role
- Director of People and Product Operations at Bluxinga
- Location
- Chattanooga, TN, US
- LinkedIn followers
- 500 followers
About Olivia Dannheiser
In my current role, I oversee the product operations team, ensuring that the product vision, strategy, and roadmap are aligned with the customer needs and expectations. I also collaborate with the engineering, design, and sales teams to deliver high-quality features and enhancements that drive user engagement and retention. Some of the skills that I use daily are customer relationship management (CRM), data collection and visualization, email campaign creation and management, and product marketing. I am passionate about creating exceptional customer experiences and solving complex problems with innovative solutions. I value teamwork, diversity, and learning, and I strive to bring these values to the BluXinga culture.
Experience
Director of People and Product Operations
Oct 2023 — Present
Conduct research and data analytics to develop product roadmaps based on market trends-Develop product strategy while minding budget requirements and timeline-Building the product lifecycle from development and execution reducing wasted resources -Oversee sales, marketing, design, customer success, and development -Develop product training for sales & services teams to ensure cohesive and correct messaging to potential customers-Create, track and analyze sales Key Performance Indicators (KPIs)-Build customer success strategies
Education
University of Colorado Boulder
International Affairs
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