Olivia Cooper
Head of Enterprise Operations @WTW
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WORK HISTORY
Head of Enterprise Operations @WTW
London, GB
Leading a globally distributed team, I am responsible for providing strategic, financial, and risk oversight across global finance services, HR services, KYC Operations, Operational Resilience, and Records Management. Steering Committee member for WTW’s AI Enablement and Cyber Acceleration Programmes, helping to shape governance for innovation, security, and operational excellence.
EDUCATION
Cranfield School of Management
Directors Programme
ICS Ltd
CIPD, Human Resources
SKILLS
ABOUT OLIVIA COOPER
Olivia Cooper is Head of Enterprise Operations and is a member of the Operations & Technology leadership team at WTW. She is responsible for leading enterprise operations efforts to centralise, modernise & streamline processes, services and teams to enable growth. With over 35 years of mixed industry experience, Olivia is a professional leader known for resolving complex strategic challenges in ways that are authentic and inclusive. She is passionate about supporting women in their careers and helping them develop into leadership roles. This is evident in her most recent not-for-profit work as a Board Member of the ISC UK and as Chair of the Programme Committee for the ISC UK.
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