Olivia Bret
Customer Success Manager - Large Enterprises @PayPal
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WORK HISTORY
Customer Success Manager - Large Enterprises @PayPal
Manage a portfolio of 10 global entities, which are among the top French merchants- Deliver data-driven insights during QBRs, using BI tools to enhance client health- Successfully onboard new merchants with optimal account configurations- Identify and resolve potential technical issues- Collaborate with internal stakeholders to resolve complex issues- Ensure an excellent merchant experience while promoting additional products.
EDUCATION
IUT Nice Côte d'Azur
DUT Production and Organization Management
Université Côte d'Azur
Economics Master Degree (Marketing, Management, Finance)
Université Côte d'Azur
Master II
Lycee Carnot
Baccalaureate D in Physics, Biology and Maths
SKILLS
ABOUT OLIVIA BRET
20 years experience in the CSM role, helping businesses put the customer at the center of everything they do in order they grow faster than the competition.
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