Olivia Wilson
Senior CXO Readiness Manager @ Bill
- Role
- Cxo Readiness Manager, Senior at BILL
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Olivia Wilson
I am a dedicated and energetic Program and Project Manager with 5+ years\' experience in…
Experience
Cxo Readiness Manager, Senior
Nov 2024 — Present
Drives execution of clearly defined readiness strategies, including requriements gathering, identifying blockers and increasing the visibility of issues.• Effectively able to manage multiple workflows within small programs, takes initiative to work across org to achieve product line goals. • Coordinates with CXO leaders and cross functional teams to ensure comprehensive readiness for respective areas of responsibilities.• Establish SOPs to ensure consistent and efficient launches, including regular reviews and updates to reflect process and organizational changes. • Developed communication plans to ensure that stakeholders are informed.• Facilitate and drive meetings with stakeholders.• Actively participates in scaling efforts, identifying bottlenecks and proposing solutions. • Able to actively and efficiently apply risk mitigation practises and dependency mapping in big picture integration. Proactively manages risk. • Ensure staff and agents understand and can effectively communicate impacts, features and benefits of new releases to customers. • Track rollout and operations performance based on KPIs.• Lead retrospectives to identify gaps in process and communication for continuous improvement.
Education
University of Arizona
Exchange Student
2014 — 2015
University of East Anglia
Master of Arts - MA, American Studies
2016 — 2017
University of East Anglia
Bachelor of Arts - BA, American Literature with Creative Writing
2012 — 2016
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