Olivia Overstreet
Knowledge Manager @The Farmer's Dog
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WORK HISTORY
Knowledge Manager @The Farmer's Dog
Nashville, TN, US
Sitting on the Learning & Knowledge team at The Farmer’s Dog, I lead our internal knowledge base and communications. I create, govern, and scale content, supporting both CX and company-wide operations.
EDUCATION
Middle Tennessee State University (MTSU)
Minor, Marketing
Middle Tennessee State University (MTSU)
Bachelor of Science - BS, Organizational Communication, Minor in Marketing
SKILLS
ABOUT OLIVIA OVERSTREET
I have a background in content strategy, knowledge management, people leadership, and customer experience and operations.KCS v6 Certified Knowledge ManagerKnowledge Manager | Content Strategist | Technical Writer | Expert in Scaling Support Content & Internal Knowledge Systems | Fintech & Pet Tech
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