Olivia Overington
2027 Candidate for Master of Education in Counseling Psychology, Concentration in Mental Health Counseling
- Role
- Customer Support Representative at Constant Therapy
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Olivia Overington
I am a candidate for a Master of Education in Counseling Psychology, concentration in…
Experience
Customer Support Representative
Oct 2022 — Present · New York, NY, US
As a member of the Customer Support Team, I provide assistance to patients, caregivers, and clinicians who are using our two application based speech and cognitive rehabilitation programs; Constant Therapy: Brain+Speech & Constant Therapy Clinician. I answer inquires via phone and email about getting started, subscribing, adjusting therapy exercises, coordinating patient care, and more. Additionally, I work with my team to present monthly and annual data reports on customer contacts, feedback, and program satisfaction. It is an honor to work with so many brave people who are on their own rehabilitation journey or who are supporting another\'s progress.
Education
Teachers College, Columbia University
Master of Education - MEd, Counseling Psychology
Westford Academy
High School Diploma
2013 — 2017
Northeastern University
Bachelor of Science - BS, Psychology
2017 — 2021
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