Olivia Martinelli
Customer Experience Manager at Lumbermen\'s Inc.
- Role
- Customer Experience Manager at Lumbermen's Inc.
- Location
- Grand Rapids, MI, US
- LinkedIn followers
- 500 followers
About Olivia Martinelli
Olivia Martinelli serves as Customer Experience Manager at Lumbermen’s Inc, helping to ensure interactions exceed expectations, build loyalty and are in step with the company’s mission. An energetic self-starter and natural leader, Olivia is solution focused and passionate about process improvement. She successfully launched multiple systems for increased efficiency, expanded Lumbermen’s social media presence and is a current cohort of Lumbermen’s Leadership Development Academy. Olivia holds a bachelor’s degree from Aquinas College, where she also played volleyball and served as team captain. Outside of work, Olivia enjoys coaching, fitness, reading and checking off her to-do list!
Experience
Customer Experience Manager
Dec 2023 — Present
Education
Aquinas College - Grand Rapids
Accounting & Data Analytics, Business Administration and Management, General, Graduate
2017 — 2020
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