Olivia Fortune Jones
Business Operations @ Esper
- Role
- Business Operations Manager at Esper
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Olivia Fortune Jones
I build the systems that let creative work survive contact with reality — brand systems…
Experience
Business Operations Manager
Apr 2025 — Present · Austin, TX, US
Lead cross-functional operational initiatives to streamline workflows, enhance internal processes, and improve organizational efficiency• Partner with executive leadership to implement scalable systems that support business growth and strategic priorities• Collaborate with Sales, Engineering, and Professional Services to align goals, solve operational pain points, and optimize team performance• Drive the company’s hybrid work transition, including in-office planning, employee experience strategy, and office space design• Oversee onboarding process improvements to ensure consistent, high-quality employee integration across remote and in-person teams• Develop structured communication strategies including internal reporting, team updates, and feedback loops to support informed decision-making• Champion a positive, inclusive company culture by designing programs and initiatives that foster connection, trust, and transparency• Lead logistics and operations for in-person collaboration days, coordinating resources, space planning, and team engagement efforts
Education
William Allen White School of Journalism and Mass Communications
Bachelor of Science - BS
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