Olivia Dipalma

About Olivia Dipalma

Motivated and detail-oriented individual with twelve years of working experience. Seeking to leveragean extensive background in customer service, project management, and operational optimization.Successful in developing new company standards, driving long term results.

Experience

1. Project Controls Manager

   STV

   Jul 2024 — Present

   Develop and maintain project budgets, monitor expenditures, manage the contracting and invoicing process, and perform cost forecasting to ensure projects remain within the financial constraints of the grant. Generate regular reports on project performance, including progress updates, cost reports, and risk assessments. Lead and mentor project managers, providing guidance on best practices within the project controls environment. Collaborate with vendors, clients, stakeholders and project managers to ensure alignment on project goals. Identify potential project risks, develop mitigation strategies, and maintain a risk register to proactively address concerns.

Education

• Project Management Institute

  Project Management Professional (PMP)

• University at Buffalo School of Management, The State University of New York

  Bachelor of Science (B.S.), Business Administration, Management Information Systems (MIS)

  2010 — 2014

Skills

• Customer Service
• Microsoft Excel
• Data Entry
• Teamwork
• Time Management
• Organizing
• Access
• Analysis
• Powerpoint
• Microsoft Word
• Microsoft Office
• Team Leadership
• Problem Solving
• Mac Os X
• Information Technology
• Information Systems
• Project Management
• Computer Network Operations
• Analytical Skills
• Leadership
• Microsoft Powerpoint
• Social Media
• Microsoft Access