Olivia Kovalenko

About Olivia Kovalenko

Revenue Operations Leader 9x Salesforce Certified Application Architect • Data Architect • Sharing and Visibility Designer • Platform Developer I • Sales Cloud Consultant • Platform App Builder • Advanced Administrator #AwesomeAdmin #Flownatic with skills in both declarative and programmatic platform features and development. Over a decade of CRM experience supporting GTM tools and teams. RAD Women Code I & II graduate. WITDEVS follower. Ladies Be Architects study group nerd. Always curious and always learning. Supporting the work of mission-driven nonprofits is important to me. I love to create and teach. On the weekend you will find me trail riding!

Experience

1. Sr Salesforce Solution Architect

   Highspot

   Jun 2024 — Present

   Specialize in scalable revenue architecture across Marketing, Sales, and RevOps within high-growth SaaS environment. Designed Salesforce solution to capture end-to-end marketing attribution (Lead/Contact → MQL → Opportunity) using Campaign & Campaign Member architecture. Optimized Marketo–Salesforce integration, reducing sync errors by 95% and allowing users to resume regular uploads that were previously blocked. Led migration effort of 30+ Process Builders/Workflow Rules to Flow, modernizing automation strategy and retiring legacy automation. Directed large-scale field deprecation initiative to the tune of thousands of fields across multiple objects, resolving dependencies across Apex, formulas, automations, reporting, templates and more. Technical evaluation, implementation and support of GTM tech stack: Salesloft, Regie, Orum, ZoomInfo, RingLead, Crossbeam, RollWorks, Centralize, Clari, Gong, Ambition, Qualtrics, Xactly, Rocketlane, Snowflake. Support Quote-to-Cash workflows on CPQ - Price Rules, QCP, Advanced Approvals, New Product Introduction. Manage consultant work by defining and handing-off work items and overseeing for quality through delivery. Drive DevOps strategy and CI/CD governance using Copado.

Education

• University of Puget Sound

  B.A., Communication Studies, Spanish

  2009