Olivia D.

About Olivia D.

As a recent graduate of Old Dominion University with a Bachelor of Science in Cybersecurity, I currently apply my educational foundation as a Documentation Specialist at ECS. My role emphasizes meticulous attention to detail and a steadfast commitment to ensuring data accuracy and integrity, which are among my core competencies. These skills are continuously honed through managing and validating intricate medical records for digitization. At ECS, my daily responsibilities include ensuring the quality control of our imaging systems and providing user support for accessing applications akin to DPRIS. The core value of grit, for which I received recognition, propels me to excel in a collaborative environment, where I contribute to safeguarding data and facilitating seamless access to essential records. My dedication to customer success and problem-solving skills align with our organizational culture of delivering exceptional service and fostering innovation through diverse experiences and perspectives.

Experience

1. Documentation Specialist

   ECS

   Jul 2024 — Present

   Organizes the contents of a service member’s medical record and prepare it for scanningand digitization.• Demonstrates a knowledge and understanding of the importance of quality control andvalidation of the imaging system.• Provides information and assistance to users so they can gain access to applications similarto DPRIS, the Service Treatment Record (STR) application and EDIPI tool of the Marine Corpsthat helps validate Veteran status and enables troubleshooting of scanning/uploading issuesas well as receiving label errors.• Understands the importance of attention to detail and manages/validates all parts,subparts, and forms (e.g. DD Form 2963) of the service member medical record.• Knowledgeable of the overall Service Treatment Record (STR) conversion process.• Review service members’ medical records, identify corresponding parts and subparts, sort,organize, and prepare documents for digital conversion (approximately 35 records perbusiness day).• Works with customers and team members to provide requirements and recommendationson the management of records and processing workflow.• Works in a team production environment and be able to perform other duties as assigned.• Earned Core Values Awards from ECS Federal for Grit (Strength of Character and Resolve tocomplete tasks).

Education

• Old Dominion University

  Bachelor of Science - BS, Cybersecurity

• The Ogburn School

  High School Diploma

• Northern Virginia Community College

  Associate of Science - AS, Criminology