Olivia Chou
Ux Product Designer @Just Eat Takeaway.com
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WORK HISTORY
Ux Product Designer @Just Eat Takeaway.com
Berlin, DE
Designed user-first support journeys for web and app platforms in UK/EU markets, enhancing engagement and satisfaction. • Led the 0–1 design of internal business partner tools, translating new business models into scalable digital solutions. • Employed rapid prototyping and iterative UX thinking to clarify ambiguous project requirements, fostering innovation.• Supported Robotic innovation design sprints and hiring.
EDUCATION
MODART International
Creation
IFM Paris
Fashion Merchandising
Shih Chien University
Bachelor Fashion Design
Royal College of Art
Digital Direction
Udacity
User Experience Nanodegree
ABOUT OLIVIA CHOU
A Product Designer with experience at Just Eat Takeaway.com and high-growth start-ups, specializing in architecting highly scalable, accessibility-first support journeys across core EU/UK platforms. Strategic Focus: Translating complex business models into innovative tools. I embed AI into the design process (research to prototyping) and leverage independent coding skills for seamless feasibility validation with engineering and product partners. Core Toolkit: Speculative design, Lean UX, iterative thinking, and rapid prototyping—ensuring technical implementation aligns with user needs and drives measurable outcomes.🤝 Inclusive Leadership: Championing inclusive design and actively supporting initiatives for gender equality, feminism, and the LGBTQ+ community. I was a founding member of an innovative department, facilitating cross-disciplinary design workshops with institutions like the RCA and Wikipedia UK (2017–2019).
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