Chapin Coats

About Chapin Coats

Outgoing, experienced professional with strong interpersonal and presentation skills with background in office administration, employee onboarding, payroll processing, program development, community outreach and event planning, volunteer and employee management and training, customer service, and social media. Additional Skills: Excellent verbal and written communication skills Public speaking and news media interaction Proficient in Microsoft Office Suite Proficient in Microsoft Office Suite, Google and Facebook/Meta Ads, Canva, Adobe Elements Technical writing Conversational Spanish

Experience

1. Public Relations Coordinator

   Davis Orthodontics

   Dec 2020 — Present · Columbia, SC, US

   Responsible for promoting, cultivating, and maintaining the practice’s public image, services, and positive relationships through community engagement, social media, marketing materials, and networking. Develop eye-catching printed and digital materials as well as promotional items for both internal and external use to market the practice to the public, schools, dental offices, and local businesses. Manage all social media accounts including Facebook, Instagram, TikTok, YouTube, and Google Business Page. Increased followers from less than 2K to more than 21.7K on Facebook, 485 to 1.7K on Instagram, 0 to 9.75K on TikTok, and 10 to 9.5K subscribers on YouTube. Create, monitor, and analyze digital advertisement campaigns on Facebook, Instagram, and Google to increase brand awareness, engagement, lead generation, and overall practice revenue. Personally engage with schools, and dental professionals to elevate visibility of the practice. Perform general office operations such as but not limited to greeting and scheduling new and current patients, processing payments, data entry, answering phone calls, and translating for Spanish-speaking individuals.

Education

• Furman University

  Bachelor’s Degree

  2006 — 2010

• Collegiate School

  High School

  2002 — 2006

• Cornell University

  Certificate

Skills

• Spanish-Speaking
• Program Development
• Facebook
• Wildlife Rehabilitation
• Training
• Animal Training
• Invoicing
• Coordinating Programs
• Jonas Club Software
• Hospitality
• Versai Museum Management Software
• Event Planning
• Animal Husbandry
• Sharepoint
• Blackboard Collaborate
• Microsoft Office
• Microsoft Powerpoint
• Customer Service
• Nonprofits
• Guided Tours
• Drupal
• Written & Oral Presentation Skills
• Community Outreach
• Country Clubs
• Interpretation
• Public Relations
• Leadership
• Education
• Ecology
• Sales
• Mailchimp
• Educational Outreach
• Coveritlive
• Altru Museum Management Software
• Powerpoint
• Child Care
• Teaching
• Microsoft Word
• Volunteer Management
• Social Media