Olivia Chambers

Experience

1. HR Specialist - Background Check Support

   Compass Group

   Jan 2019 — Present · Charlotte, NC, US

   Follow prescribed background check process to insure compliance with policy, laws and other regulations. Review background results provided by organizations background vendor.Generate and distribute pre and final adverse action letters, as necessary, as required under FCRA or other local jurisdictions not distributed by organization’s background vendor. Respond to inbound calls from Associates or candidates who want to contest results of background reports. Review information provided via background disclosure forms or collected through background review interviews to assist with determination of Associate or candidate eligibility for employment.Determine Associate or candidate eligibility for employment based on background results, policy, and business necessity.Document reasoning for final eligibility decision using provided tools or IT systems.Provide general support to internal and external customers regarding background process, including background checks, drug testing, and other pre or annual eligibility requirements. Ensure proper account set up within sector hierarchy.Assist with new user set up, ensuring appropriate access has been granted for background system.Assist with purging of inactive users from background system.Delivery of strong customer service with the ability to move others to action.Demonstrate knowledge of various background package components and background system functionality.Assist with other Company compliance initiatives; including I9, E-verify, FLSA, sick leave, etc. as needed.