Olivia Barkley-Smith
Building Structure Behind Vision | Founder Support, Operations & Onboarding Specialist | Beta Testing & Customer Experience Optimization
- Role
- Strategic Operations Manager at Class VI Partners
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Olivia Barkley-Smith
Most founders do not need more ideas. They need structure behind the vision.I work alongside founders, operators, and creative entrepreneurs to build the operational foundation that turns ambition into clear execution.My work sits at the intersection of growth strategy and implementation. Whether contributing structured feedback, refining customer experience workflows, or helping creative brands clarify positioning, I focus on building systems that support sustainable growth.I am especially drawn to businesses in transitional phases of growth. The moments where vision is strong but operations need clarity. Where momentum exists but processes are undefined. Where opportunity is present but structure is missing.What I do best• Translate big vision into actionable plans• Identify operational inefficiencies and streamline workflows• Strengthen customer experience through thoughtful testing and feedback• Support product refinement through detailed documentation review• Clarify positioning so brands grow with intentionI care about the work that happens behind the scenes. The dashboards built. The workflows clarified. The implementation details that allow founders to lead with confidence instead of chaos.If you are building something meaningful and want operational clarity to match your ambition, let’s connect.
Experience
Strategic Operations Manager
Jan 2025 — Present
Served as the operational backbone of client services, ensuring seamless client experiences across the full lifecycle. Created and scaled delivery tools, templates, and playbooks to improve efficiency and consistency, supported executive-level client engagements, and drove continuous process improvement through automation and data-driven insights.
Education
California State University, Los Angeles
Bachelor of Business Management - BBA, Entrepreneurship/Entrepreneurial Studies
2021 — 2023
San Diego Miramar College
Associate of Science - AS, Business Administration and Management, General
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