Olivia Backston
Delivery Program Manager @SeekOut
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WORK HISTORY
Delivery Program Manager @SeekOut
Seattle, WA, US
Enterprise Account Operations: Serves as the operational and analytical engine behind delivery for SeekOut\'s largest enterprise accounts, owning the internal and external workflows, systems, and processes.Product Operations & Engineering Liaison: Acts as the embedded product operations lead for the Spot Delivery Team, translating delivery-side feedback into prioritized engineering requirements and representing the team daily in sprint planning and roadmap discussions.Data Analysis & Reporting: Synthesizes sourcing performance data, pipeline health metrics, and engagement outcomes into client-ready reporting materials that drive decision making across accounts.Cross-Functional Coordination: Coordinates with leaders across Product, Engineering, Sales, Marketing, and Operations to align priorities, remove blockers, and keep delivery moving at scale.Onboarding & Training: Architects and maintains team onboarding and documentation, training resources, and process guides. Leads training for all new product rollouts across the team.
EDUCATION
University of North Carolina Wilmington
Bachelor's degree, Tourism Management, Sports Leadership and Recreation
ABOUT OLIVIA BACKSTON
I’m all about building relationships that drive real impact. Nothing excites me more than turning a casual conversation into a long-term partnership; whether that’s with customers, colleagues, or the people I learn from every day.I geek out over data, strategy, and finding creative ways to solve problems, but at the heart of it all, I just love helping people succeed. If we’re connected, expect authenticity, a little bit of humor, and plenty of conversations about making business more human. Let’s chat!
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