Olivia Abbott
Event Coordinator @ Fooda | Founder @ The Liv Effect Agency | Effecting Digital Presence in 617
- Role
- Waitress at Rosa Mexicano Restaurants
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Olivia Abbott
I am a passionate, creative, and driven individual with a deep love for design, content…
Experience
Waitress
Jun 2020 — Present · Boston, MA, US
Provided excellent customer service to restaurant patrons, ensuring a pleasant dining experience- Took accurate food and drink orders, relaying them promptly to kitchen and bar staff- Delivered food and beverages to tables in a timely manner, checking in with customers to address any needs or concerns- Maintained a clean and organized dining area, including resetting tables, refilling condiments, and clearing used dishes- Assisted with opening and closing duties, including setting up dining areas, restocking supplies, and performing end-of-shift cleaning tasks- Processed payments, handled cash, and operated the point-of-sale (POS) system efficiently.Resolved customer complaints and issues professionally, ensuring customer satisfaction- Collaborated with team members to maintain a smooth workflow and provide excellent service during high-volume periods- Trained new staff members on restaurant procedures, menu items, and customer service standards- Adhered to health and safety regulations, ensuring a safe and sanitary environment for guests and staff.
Education
Winchester High School
High School Diploma
Merrimack College
Master's degree, Special Education and Teaching
High Point University
Bachelor of Arts - BA, Elementary Education and Teaching
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