Olivia Abbatiello

Sales Operations Analyst @CUBE

New York, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2024 — Present

Sales Operations Analyst @CUBE

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At Cube, I support the entire revenue organization—improving sales processes, systems, and reporting to help our team work smarter and sell more effectively.Key highlights & responsibilities:Led the end-to-end implementation of Salesforce CRM and CPQ, collaborating with an external agency and corporate technology teams to ensure a scalable architecture aligned with our GTM strategy.Built and maintained dashboards and reports in Salesforce to track pipeline, activity, and conversion metrics throughout our 18–24 month sales cycle.Owned monthly sales reporting for executive leadership—translating performance data into clear, actionable insights using Excel and PowerPoint.Designed and managed lead upload and enrichment processes with ZoomInfo, Cognism, and LinkedIn Sales Navigator, ensuring accurate pipeline generation.Served as the go-to resource for Salesforce support and enhancement requests, working closely with Sales, Marketing, and RevOps.Supported GTM planning and strategy by identifying operational gaps and improving data flow across teams.Monitored engagement through Einstein Activity Capture, recommending improvements to enhance forecasting accuracy.Built Excel models and trackers for territory coverage, outreach analysis, and campaign attribution.Partnered with BDRs and Account Managers to ensure a smooth and accurate lead-to-opportunity process.

EDUCATION

2012 — 2013

Nassau Community College

Associate's degree, Liberal Arts and Sciences/Liberal Studies

2017 — 2018

Hofstra University

Master of Arts - MA, Public Relations, Advertising, and Applied Communication

2013 — 2015

University of South Carolina

Bachelors in Mass Communications, Public Relations, Advertising, and Applied Communication

SKILLS

Microsoft WordSocial MediaMicrosoft OfficeSalesManagementRetailMarketingMicrosoft ExcelMarketing StrategyCustomer Service

ABOUT OLIVIA ABBATIELLO

At Blueground, I am a Sales Operations and Enablement Associate, responsible for optimizing the sales process to drive revenue growth, creating and delivering training materials and reporting, and managing the LMS and CRM system. I have developed skills in Salesforce Lightning, MetaBase, and presentations, and I have contributed to increasing the revenue, retention, and satisfaction of Blueground\'s customers. I am passionate about providing flexible and convenient housing solutions for travelers and professionals, and I enjoy working with a diverse and dynamic team that shares the same vision and values.

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