Olivette Whipple
Partner at IBM
- Role
- Partner at IBM
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Olivette Whipple
BPO Senior Executive with extensive experience managing Global Contact Centers/Delivery…
Experience
Partner
May 2020 — Present · Dallas-Fort Worth, TX, US
Global Delivery Operations
Education
West Texas A&M University
Bachelor, General Studies
1983
Skills
- Bpo
- Service Delivery
- Business Analysis
- Global Delivery
- Strategy
- Saas
- Customer Experience
- Contact Centers
- Workforce Management
- Process Improvement
- Call Center
- Resource Management
- Sla
- Integration
- Project Portfolio Management
- Program Management
- Enterprise Software
- Pre-Sales
- Cross-Functional Team Leadership
- IT Strategy
- Financial Services
- Crm
- Itil
- Offshoring
- Telecommunications
- Outsourcing
- Business Intelligence
- Business Process Improvement
- Service Management
- Business Process
- Management
- Business Transformation
- Sales Operations
- Professional Services
- Team Management
- Pmo
- Pmp
- Leadership
- Transition Management
- Lead Generation
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