Oliver Davis
Vice President Emea & Apac Sales Production Management Lead @JPMorganChase
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WORK HISTORY
Vice President Emea & Apac Sales Production Management Lead @JPMorganChase
Built the Sales Production Management Team in New York, supporting the production environment for a new Sales and Trader application called Execution Workspace, rolled out globally to all Sales users.• Devise the operating model for new products developed for Execution Workspace, including Rates, Credit, Emerging Markets, Repo and FX businesses.• Managing the release cycle with the development team, making sure that releases are conducted effectively.• Point person for production management with the product team, reporting on recurring issues and receiving feedback on upcoming features and changes to the environment.• Implement process improvement and efficiency tools to improve the team’s output; including a support bot, an application used to query trade workflow, trade bookings, reference data activities and a jira watchlist.• Managed the trade floor migration for all 604 Sales users globally, moving the users from desktop machines to virtual environments without any major issues in one of the largest technology changes to the trade floor for many years.• Communication and resolution management activities include supporting issues raised by users, communicating outages, monitoring for issues, handling disaster recovery events, and supplemental support for other applications supported within the wider team such as API and Client Intelligence.• Knowledge of SQL and Unix.
EDUCATION
Brampton College
High School
St Albans School
High School
The Manchester Metropolitan University
BSc (Hons), Business Information Technology
SKILLS
ABOUT OLIVER DAVIS
High achieving innovative thinker who believes in bringing personality into the workplace to enhance team dynamics and foster positive team culture. Leader in collaboration across teams, geographies and lines of business working to ensure prioritisation of high priority issues, strategic product development, expense management and continuous improvement.
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