Oliver Cook
SVP Global Gsi & Bpo Partnerships @Parloa
Signup · Get unlimited contacts
WORK HISTORY
SVP Global Gsi & Bpo Partnerships @Parloa
Parloa transforms customer service with an AI Agent Management Platform that makes every interaction as easy as talking to a friend. Our enterprise-grade platform empowers GSIs and BPOS to unlock the full potential of Agentic AI, while always ensuring safety and reliability. Our autonomous AI agents and AI-powered support for human agents help businesses drive customer satisfaction, boost sales, and build long-term loyalty — all while meeting the highest industry standards for compliance and security.
EDUCATION
Universität Passau
MBA, Strategy, Organization and Production
SKILLS
ABOUT OLIVER COOK
Within Parloa I´m responsible for building a global BPO Partner Ecosystem and supporting the AI-driven transformation process in the business services area with the leading AI platform of Parloa.My core competencies include strategic sales, large deal management, AI strategy and go-to-market, digital transformation, business modeling, product development, GTM Management, and supervisory board management. I have successfully executed complex BPO carve-outs, M&A deals, and build-operate-transfer projects with leading companies across various sectors. I am passionate about leveraging AI and automation to create smarter people experiences that drive business growth and value.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.