Ollie Bryan
Senior Service Manager @Computacenter
Derby, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2022 — Present
Senior Service Manager @Computacenter
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EDUCATION
2010 — 2015
The Open University
Bachelor’s Degree, Leadership and Management
2001 — 2006
West Park School
GCSE, English Language, English Literature, Science (Double Award), Maths, Music, History, Graphic Design
2006 — 2008
Bilborough College
A Levels, Media, Music Technology, English Language, Music, Key Skills, General Studies
2019 — 2019
QA
COBIT 5 - Foundation, IT Governance
2015 — 2015
BCS
ITIL v3 - Foundation, IT Service Management
SKILLS
ManagementItilCall CentersIT OutsourcingService Desk ManagementIncident ManagementIT ManagementManaged ServicesContinuous Process ImprovementCustomer SupportItil V3 Foundations CertifiedIT Service ManagementResource ManagementSlaOutsourcingProblem ManagementLeadershipCustomer SatisfactionHelp Desk SupportService DeliveryCustomer ServiceTechnical SupportService Improvement PlansEnquiriesTeam ManagementTeam LeadershipService ImprovementProject DeliveryContinuous ImprovementGovernanceTransition ManagementBusiness Process ImprovementService ManagementService DeskService-Level Agreements (Sla)IT Operations
ABOUT OLLIE BRYAN
Senior Service Manager at Computacenter
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